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Returns & Refunds


RETURNS & EXCHANGES

RETURNS:
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it in. To complete your return, we require a receipt or proof of purchase. 

If you need to return an item, send us an email at info@ariellasdesigns.com and send your item to: P.O. Box 9071, San Bernardino, CA 92427.

ALL RETURNS are at a Flat Rate of $3.95

NON- RETURNABLE ITEMS:
All custom ordered items and designs requested by the buyer. These items will be Final Sale.

EXCHANGES: 
We only replace items if they are defective or damaged when you receive the items. If you need to exchange it for the same item, send us an email at info@ariellasdesigns.com and send your item back to: P.O. Box 9071, San Bernardino, CA 92427.

ALL EXCHANGES are FREE of charge.

REFUND POLICY

REFUNDS:  

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If the refund is rejected, we will send the shirt back and cover the shipping fee.  

LATE or MISSING REFUNDS:

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@ariellasdesigns.com

SHIPPING INFORMATION

SHIPPING:
To return your product, you should mail your product to: P.O. Box 9071, San Bernardino, CA 92427.

Your shipping costs will be taken care of when you exchange your item(s). Depending on where you live, the time will vary for your exchanged product to reach you.

If you are shipping items that total over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.